Patient Rights
We consider you a partner in your hospital care. When you are well informed, participate in treatment decisions, and communicate openly with your doctor and other health professionals, you help make your care as effective as possible. Valley Medical Center encourages respect for the personal preferences and values of each individual. It is our goal to assure that your rights as a patient are observed.
- You and your family have the right to access an interpreter if you are deaf or do not speak or understand English.
- All patients have a right to refuse a recommended treatment, to the extent permitted by law, and to be informed of the medical consequences of this action. All patients are responsible for their own actions if they refuse treatment or do not follow the doctor's recommendations.
- All patients have the right to every consideration of privacy. Patients are responsible for being considerate of the privacy of other patients. Telephones, televisions, radios, and lights should be used in a manner agreeable to others.
- All patients have the right to expect that all communications and records pertaining to their care will be treated as confidential, except in cases such as suspected abuse and public health hazards, when reporting is permitted or required by law.
- All patients have the right to receive considerate care that respects their personal values and belief systems. We ask our patients to be considerate and respectful of medical center personnel.
- All patients have the right to examine and receive an explanation of their bill, regardless of the source of payment. Patients have the responsibility to provide information necessary for claim processing and to be prompt in payment of their bills.
- All patients have the right to know the rules and regulations that apply to patient care and conduct and are responsible for following those rules and regulations.
- All patients have a right to receive an explanation of their treatment program and to ask for further clarification if the course of treatment is not understood. Patients have the responsibility to cooperate in their treatment program.
