Financial Help & Options


As a public district hospital, Valley Medical Center is committed to providing the best care possible to every patient, regardless of ability to pay. Uncompensated care regularly accounts for more than 10 percent of our annual operating revenue. To ensure we help as many people as possible, individuals are qualified based on financial documentation and demonstrated need. (VMC's financial assistance program is limited to assistance with hospital facility bills.)

We recognize the significant financial burden medical expenses create for patients with limited or no healthcare coverage. We will offer uninsured patients a similar discount to the discount taken by our contracted insurance carriers.

Uninsured patients will be offered prompt pay discount options for their remaining balance. Insured patients who do not have 100% insurance coverage will be offered prompt pay discount options for the remaining balance after insurance payment. Please review our Uninsured & Prompt Pay Discount details.

Our Patient Financial Services Department can also assist with setting up a payment plan.

  • Up to 12 month interest-free payment arrangements; Please contact a Patient Financial Services Representative at 1.855.826.1540 or 425.251.5178 option 1.
  • A long term payment plan through a banking partner. (Like any bank loan or credit card, the loan will carry interest. If you elect the bank loan, it’s important to make your payments on-time as late fees will apply.) For more information, please call Patient Financial Services at 1.855.826.1540 or 425.251.5178 option 1.

Assistance with Hospital Bills

Assistance with Clinic Bills


For more information on any of these options, please contact the Patient Financial Services Department at:

Patient Financial Services Department
Valley Medical Center
3600 Lind Ave SW, Suite 110
Renton, WA 98057

Hours: Monday – Friday
8:00 am to 5:00 pm PST
Tel: 1.855.826.1540 or
425.251.5178 option 1
Fax: 206-575-2573
Email: Customer Service