Hospital Services Rendered
Billing Information
Patient Rights and Privacy
Before we bill you
Valley Medical Center will bill your insurance carrier for services provided in our facility. Any services provided by a physician (surgeon, anesthesiologist, pathologist, and/or radiologist), ambulance fees and bills from other providers will be billed separately. Learn more about bills from other providers ![]()
You may receive informational statements while your insurance company processes your claim. In addition, you may receive a letter from Valley Medical Center if your insurance company requires more information to process your claim.
If your visit is the result of a motor vehicle or non-work related accident:
- You will be required to provide all automobile insurance or other third party liability information within 15 days. VMC will pursue payment for your care from that source before billing your healthcare insurance. Most healthcare insurance policies require that all third parties are billed before they will process your claims. (Valley Medical Center may elect to file a lien on any potential settlement that you may pursue as a result of your injury.)
If your visit is the result of a work-related accident or illness:
- Valley Medical Center will bill the Washington State Department of Labor & Industry, or other Employer Self Insured Workman’s Compensation programs. We will provide information about your accident and health status within the legally required time frames so that you can receive any time loss payments or other benefits associated with work related incidents. If you have any questions regarding statements or bills received, please contact Hospital Patient Financial Services at 425-251-5178. We will be happy to assist in any way we can.
After your insurance has processed your bill
Valley Medical Center will send a statement showing any personal financial amount you will owe after your insurance company had responded with its payment or coverage information. Insured patients who do not have 100% insurance coverage will be offered financial options for remaining balance after insurance payment.
Financial Options for Patients With Limited or No Insurance Coverage
- Charity Care Financial Assistance Program
- Discount Options
- Medicaid, Healthcare Reform & Public Assistance Options
- Valley (Tax) Dividend Program
Questions about your hospital bill
For questions about how to read your hospital bill, click here. If you have questions related to treatment at Valley Medical Center for hospital services, please contact:
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Patient Financial Services
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Note: If you received a bill from a VMC primary care, urgent care or specialty clinic, please see Questions about your clinic bill


