Contact Us About Your Care at VMC
Resolving Issues
Valley Medical Center respects the rights of all patients. Patients also share in the responsibility of their care as part of the healthcare team. A complete copy of the Valley Medical Center Patient Rights and Responsibilities is available through your healthcare team or the Admitting Department. Interpreter Services are also available by contacting your healthcare team.
We encourage you to report any concerns to the staff or manager at the point of care or service so that the issue can be resolved as quickly as possible.
If you have a comment or concern about the quality of your care here at Valley Medical Center, patients, their family members, domestic partners, or legally authorized surrogate decision makers may contact a department directly, or write or email one of the members of our Board of Commissioners at:
Board of Commissioners
c/o Sandra Sward
Valley Medical Center
400 S 43rd St
Renton, WA 98055
Email
c/o Sandra Sward
Valley Medical Center
400 S 43rd St
Renton, WA 98055
You may also submit compliments or concerns to the following:
The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610
Fax: (630) 792-5636
Email: complaint@jointcommission.org
Website: http://www.jointcommission.org/GeneralPublic/Complaint/
Washington State Department of Health
PO Box 47857
Olympia WA 98504-7857
Phone: 1-800-633-6828
Email: HSQAComplaintIntake@doh.wa.gov
Website: http://www.doh.wa.gov/hsqa/fsl/CompHome.htm
