Telehealth Appointments Now Available

for Primary Care & Specialty Care

Valley is launching telehealth for primary and specialty care visits. With this new option, you can virtually visit with a provider for routine, non-emergency appointments.

What type of concerns can be discussed in a virtual visit?

Examples include: acne, asthma and COPD follow up, birth control, depression, diabetes, diarrhea, headache, high blood pressure, high cholesterol, Medicare Annual Wellness Visit, pink eye, prostate issues, rashes, STD concerns, sleep problems, tobacco use, weight concerns. 

Telehealth Virtual VisitWhat do I need to participate in a virtual visit?

At this time, virtual visits are available those who are already Valley primary care patients, including children. To participate in a virtual visit, you'll need the following:

  1. An active MyChart account 
  2. A mobile device (smartphone, iPad or tablet device) or a laptop or PC set up with video capabilities including microphone, speakers and webcam

Via MyChart, we’ll send a tip sheet for you to get ready for your first virtual visit. 

How do I schedule an appointment?

Send a MyChart message requesting a virtual visit (please include reason for visit) or call your primary care provider's office to schedule at 425.690.3455. Find specialty clinic phone number info here. Telehealth visits cannot be scheduled directly through MyChart. Appointments will last about 20 minutes. 

Will my visit be with my established primary care provider or will I meet with a different provider?

We'll try to schedule you with your usual provider, but your appointment may be scheduled with a different provider, depending on availability. 

This is a new service, so please be patient!

We’re working hard to bring new ways to connect with our patients during the COVID-19 outbreak.