Patient and Caregiver Resources


A diagnosis of cancer can be unnerving, as it brings with it many new and complex challenges. Your emotional, informational and social needs are an important part of your total medical care.  The information below will empower you and your caregivers with the latest information regarding treatment, resources and support, so that you can move through all phases of your cancer—from diagnosis on—with greater ease and a sense of control.

Cancer Support Services & Caregiver Support

American Cancer Society  

  • Phone: 1.800.237.2345
  • A nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer, through research, education, advocacy, and service.   

 CancerCare: Counseling. Support Groups. Resources. Financial Assistance.

  • CancerCare is a national organization committed to helping people cope with the emotional, practical and financial challenges of cancer. CancerCare’s comprehensive network of services includes telephone, online and in-person counseling and support groups, education, publications, resources and financial and co-payment assistance. All CancerCare services are provided by professional oncology social workers and are completely free of charge.

 Cancer Lifeline

  • Phone: 206.297.2500 or 800.255.5505
  • Cancer Lifeline is a local cancer organization that provides emotional support, resources, educational classes, artistic expression and exercise support programs for people living with cancer. Patients, survivors, their families, friends, co-workers and caregivers are all welcome. Services are offered free of charge and are offered here at Valley Medical Center as well as throughout the Puget Sound area.The phone Lifeline is available 24 hours a day, 7 days a week. View list of Cancer Lifeline's current classes and support programs held on VMC's campus

 Cancer Resource Center  (CRC)

  • Phone: 425.690.3507
  • Hours: Monday through Friday from 10 AM to 4 PM
    The Cancer Resource Center is currently closed.  Please check back soon.
  •  
  • Our friendly volunteers provide the following free services to cancer patients and their families or friends:
    • Printed information on cancer and its treatment
    • Referrals to and information on local resources and support
    • Programs such as our Compassionate Care Program; Reach to Recovery; and Road to Recovery
    • Personal Health Manager Kits
    • Free wigs, hats and scarves to people dealing with hair loss due to cancer treatment
     

 Caring Bridge: Finding Comfort Through Connections

  • CaringBridge.org uses the power of the Internet to bring patients, caregivers, family and friends together to share information and support during life-changing health events such as cancer, premature birth, critical illness and serious accidents. CaringBridge is free and is a meaningful way to help friends and family from around the world stay connected and informed. Patients and caregivers post journal entries about their healthcare journey and in return, family and friends provide vital support through guestbook messages and a photo gallery.
  • Create your own CaringBridge page today. It’s quick, easy and free. Click here to get started!

 Cancer Pathways

  • Cancer Pathways offers a broad, community-based program of social, emotional, and educational support for cancer survivors, their loved ones and friends. The program serves anyone touched by cancer across the cancer continuum—from diagnosis, through treatment and post-treatment, survivorship, and bereavement, including children, teens, and whole families. Learn more.

National Cancer Institute  

  • The National Cancer Institute provides comprehensive information about cancer causes and prevention, screening and diagnosis, treatment and survivorship; clinical trials; statistics; and the institute and its programs. You can also get cancer information online through the LiveHelp instant messaging service. If you live in the United States, you may call the NCI's Cancer Information Service toll-free at 1-800-4-CANCER (1-800-422-6237) for cancer information in English and Spanish.

 Financial Counseling & Assistance

  • Valley Medical Center financial advocates are available to assist with setting up payment plans, as well as evaluating discount, charity care and public assistance options. In addition, CancerCare may offer other financial assistance.

Glossary of Terms

Unfamiliar with a term? Look it up in this medical glossary.


Nutrition Services and Support

 The National Cancer Institute provides helpful Eating Hints: Before, During, and After Cancer Treatment.


 Oncology Social Work

  • The oncology social worker is available to assist you and your loved ones in addressing the new and complex challenges a diagnosis of cancer can bring. Our oncology social worker is a licensed, master’s level social worker with specialized training and experience in assisting people impacted by cancer.  Services are available throughout all phases of your cancer care from diagnosis, through treatment and into recovery.  These services are offered at no additional cost as they are considered an important part of your total medical care. 
  • The oncology social worker can help:
    • Access information to assist you in understanding your diagnosis and treatment plan.
    • Cope with your cancer diagnosis and the different emotions you may experience while dealing with cancer and its treatment.
    • Consider decisions about treatment options in light of other factors in your life, including work, family, personal goals, needs and responsibilities.
    • Understand and complete durable power of attorney (DPOA) and advanced directives.
    • Understand social security, disability benefits and medical insurance.
    • Obtain information on, and apply for, programs and services in your local community and nationally that may be able to help during this time.
     
  • Social Work
  • The oncology social worker can offer you:
    • Counseling for you and your loved ones, to address issues related to your cancer diagnosis and deal with things such as depression, anxiety, stress, the effects of cancer on the family and relationships, etc.
    • Referrals to community based counseling as needed.
    • Support groups and educational programs for you and your caregivers.
    • Support, education and referrals for parents or caregivers of minor children regarding how to best support children when a loved one has cancer. 
    • Information about and referrals to community resources for assistance with financial concerns, housing concerns, food assistance, transportation issues, etc.
    • Information about, and referral to, cancer-related information and service organizations.
    • Resources and education related to workplace issues and schooling.
      Resources to help you cope with common treatment side effects.
     
  • The oncology social worker can teach you about:
    • Talking effectively with your treatment team members to get the care you want.
    • Talking with your children, family, friends, and co-workers about your cancer diagnosis and treatments.
    • Coping with your emotions, such as sadness, anger, grief and worry or fear.
    • Reducing stress and using relaxation skills, such as guided imagery, progressive muscle relaxation, etc.
    • How cancer can affect sexuality, intimacy, fertility, and general feelings about your body and appearance.
    • Living with cancer; issues commonly experienced and resources to help you.
    • Planning for your care with the use of advance directives.
    • Dealing with transitions during and after treatment and life as a cancer survivor.
     
  • The oncology social worker can help you access:
    • Affordable medical care and prescription drug coverage
    • Prescription drug assistance programs
    • Financial assistance programs and help with daily living needs
    • Transportation to and from medical care
    • Referrals for help at home, home health care and hospice care
     
  • Durable medical equipment, such as a cane, walker, etc.The social worker is available via self-referral by calling 425.228.3440 ext. 5949 or by asking one of your healthcare team members to make a referral.  Questions and concerns can be discussed over the telephone or in person during a time convenient to you.

 Spiritual Care Services

The team in Spiritual Care Services recognizes that the many different traditions, faiths, and spiritualities—whether religious or secular—are an important part of each individual's care and well-being.  Our warm, supportive and non-judgmental care is available to every patient. Learn about the services available to you.


Transportation

Transportation resources to and from medical appointments are available within the community.  Please contact the Cancer Resource Center (425.690.3507) or the oncology social worker (425.228.34440 ext. 5949) for assistance.


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