Contact Us About Your Care at VMC

Resolving Issues 

Valley Medical Center respects the rights of all patients. Patients also share in the responsibility of their care as part of the healthcare team. View Valley Medical Center's Patient Rights and Responsibilities policy in English, Spanish (Español), Russian (Pусский) or Vietnamese (Tiếng Việt). A copy of this policy is also available through your healthcare team or the Admitting Department. Interpreter Services are also available by contacting your healthcare team. 
We encourage you to report any concerns to the staff or manager at the point of care or service so that the issue can be resolved as quickly as possible.
If you have a comment or concern about the quality of your care here at Valley Medical Center, patients, their family members, domestic partners, or legally authorized surrogate decision makers  may contact a department directly, or submit your comments through our online Contact Us which will be routed to the appropriate department(s) for follow-up. If you wish to speak with our Patient Relations Manager directly, please call 425.690.3403 and leave your contact information. Your call will be returned as quickly as possible, and no later than two business days.

You may also submit compliments or concerns to the following:

The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610
Fax: (630) 792-5636


Washington State Department of Health
PO Box 47857
Olympia WA 98504-7857
Phone: 1-800-633-6828

Accountable Care Organization: Anonymous Reporting of Compliance Concerns

If you have any compliance concerns regarding Valley Medical Group-Renton or Accountable Care Organization (ACO) activities, submit an anonymous online reporting form here