Telehealth Appointments

for Primary Care & Specialty Care

When is a virtual visit appropriate?

Visit with a provider for routine, non-emergency appointments, including:

  • acne
  • asthma and COPD follow up
  • birth control
  • depression
  • diabetes
  • diarrhea
  • headache
  • high blood pressure
  • high cholesterol
  • Medicare Annual Wellness Visit
  • pink eye
  • prostate issues, rashes
  • STD concerns
  • sleep problems
  • tobacco use
  • weight concerns


Telehealth Virtual VisitWhat do I need to participate in a virtual visit?

At this time, virtual visits are available those who are already Valley primary care patients, including children. To participate in a virtual visit, you'll need the following:

  1. An active MyChart account 
  2. A mobile device (smartphone, iPad or tablet device) or a laptop or PC set up with video capabilities including microphone, speakers and webcam

Via MyChart, we’ll send a tip sheet for you to get ready for your first virtual visit. 

How do I schedule an appointment?

Send a MyChart message requesting a virtual visit (please include reason for visit) or call your primary care provider's office to schedule at 425.690.3455. Telehealth visits cannot be scheduled directly through MyChart. Appointments will last about 20 minutes. 

Will my visit be with my established primary care provider or will I meet with a different provider?

We'll try to schedule you with your usual provider, but your appointment may be scheduled with a different provider, depending on availability. 

This is a new service, so please be patient!