We are pleased to announce that a new agreement has been reached with Aetna. This allows Valley to continue to be an in-network provider for Aetna-insured patients and will cover services provided since previous contracts ended June 1, 2025. We understand how important it is for our patients to retain in-network access to the doctors, programs, and expert care teams they know and trust. Thank you for your patience throughout this process.
Patient Relations
If you have a complaint, concern, or grievance about the quality of your care here at Valley Medical Center, patients, families, and visitors can contact the department directly or submit your comments through our online Contact Us form, which will be routed to the appropriate department(s) for follow-up.
If you wish to speak with Patient Relations, please call our confidential line at 425.690.3403 and leave your contact information. Your call will be returned as quickly as possible.