Despite their best efforts, UW Medicine has not yet been able to reach fair and sustainable agreements with Aetna that ensure continued access to care and are in the best interests of patients. Effective June 1, 2025, UW Medicine’s contracts with Aetna for Medicare Advantage and Commercial services have expired and we are now out of network with Aetna. Learn more about what this means for you and what you should do next.
Resources for Valley Medical Center Employees and Medical Staff
NOTE: You will only be able to continue beyond this page if you have a user account and login to the Valley Medical Center network.
If you are an employee looking for leave-of-absence resources, please click here.
Access for VMC employees and authorized users only. Note: Citrix Receiver is required to use this site. Don't have Citrix Receiver? Click here to install*.
Access Clinician News, Provider Link, Care Pathways, and more.
The link below is for Valley Medical Center employees to report new Covid symptoms. Once complete, please also email a copy of your test results to Employee Health. You will receive a response within one business day.
For VMC Employees and Authorized Medical Staff
Intranet services available to all Valley employees through web access:
- MyValley (access to news and services for employees, team collaboration sites, web email, links to clinical and business applications)
Staff and medical staff remote access requires pre-approval and cannot be given on-demand. Please request access in advance:
- Employee remote access requires manager approval. Your manager can request setup by contacting the IT Service Desk at ItHelp@valleymed.org.
- Physicians may request access by contacting Medical Staff Services at 425.251.5138. Turn-around time is 7-10 days.
Remote Access Computer Requirements
- Windows 7 or greater, with Internet Explorer 10 or higher (recommend IE 11).
- Mac OSX 10.9 (Mavericks) or greater, with Chrome or Firefox (Safari has known compatibility issues)
- Current version of Citrix Receiver; users of Windows 8 and higher should install from the Windows App Store. All others may download the installation package from http://www.citrix.com/receiver
- To ensure proper functionality add https://connect.valleymed.org to the Internet Explorer Trusted Sites list and valleymed.org to the Compatibility View Settings website list.
(This remote access option will not work for all employees. VMC IT provides limited support and trouble-shooting of home computers. Alternatively, you may access VMC systems through any VMC supported location and computer.)
Access and Use Policy
As an employee or member of the medical staff, your access and use of the VMC network and applications is based on your acceptance and compliance with the “Acceptable Use Policy." By proceeding beyond this page to access the VMC network and systems, you are agreeing to the “Acceptable Use Policy” which can be found on "MyValley" under the IT Department Policies and Procedures page.