The Desimone Levee on the Green River failed and is under repair. The hospital is above the flood zone and currently in no danger of flooding. We evacuated our Time Square and Kent Station Clinics and our Lind Avenue locations. Several locations are experiencing staffing issues due to severe traffic impacts. Impacted patients are being contacted to reschedule appointments. Please be safe, do not drive or walk through standing water, and call 9-1-1 if you need emergency evacuation assistance.
Click here for King County Road Closure Real-time Tracker.
Coming Soon: Coaching Flash!
Your intrepid Patient Experience Coaching team is pleased to announce soon-to-be-released “Coaching Flash” videos to learn quick tips to up your game with patient communications. These two-minute videos will be released quarterly and can be easily watched online on your computer or smart phone.
The first video will address a familiar subject; it’s often the lowest score for many VMC clinicians on their Press-Ganey survey results: “Did the provider know the important information in your medical history?”
Be sure to watch for the link in February STAT News! According to clinician coach, Dr. Scott Morris, “You’re guaranteed to improve your provider communication skills…or your money back!”