Updated May 22, 2025
Valley welcomes TWO visitors at a time per patient, in inpatient areas, the Emergency Department, and for ambulatory clinic appointments. Hours of visitation are 8 AM to 8 PM.
Four asymptomatic support people are allowed for patients in the Birth Center. Minors must be accompanied by an adult unless in a circumstance where the minor's parent is hospitalized. Minors should not accompany patients to appointments.
- Two visitors per patient at a time.
- The visitor should be asymptomatic, meaning that they do NOT have any symptoms such as fever, cough, shortness of breath.
- The Infusion Center has shared rooms and limited space, so to protect our immunocompromised patients, only one visitor is allowed per patient. For the safety and comfort of patients, we cannot allow children under 12 to accompany patients in the Infusion Center.
- Visitors in rooms of patients who are in isolation for a medical condition are required to wear the appropriate personal protective equipment (PPE).
- Birth Center (BC) patients:
- BC / Labor and Postpartum: Four asymptomatic support persons. Patient will be asked to sign the visitor policy on admission and agree to inform visitors of it. Once the visit is complete no lingering or crowded gatherings in hallways or lobby
- BCED: One support person allowed due to space limitations
- Lactation scheduled appointments: Mom + baby and 2 asymptomatic support people
- Pediatrics:
- Postpartum Couplets/Adult Surgical Patients: Four asymptomatic banded support persons during hospital visiting hours, 8 AM - 8 PM. Outside of visiting hours only two of the four asymptomatic visitors can stay. No minors under the age of 16 allowed.
- Pediatric Patients: Two asymptomatic banded parents/caregivers, plus two other asymptomatic visitors at any time for a total of four at the bedside.
- Any discharged twin can continue to return with the parents, but no other minors under the age of 16 are allowed.
- If in isolation, only two asymptomatic banded parents/caregivers are allowed.
- NICU:
- Each patient will have 2 banded caregivers. Only 2 additional visitors may be present at the bedside at any time. These visitors may alternate throughout the hospital stay. Any discharged twin can return with the parents, but no other minors allowed.
- Each unit manager has the discretion to limit or extend the duration of the visit based on the clinical scenario.
Surgery Admit/Discharge Units: To ensure privacy of patients, and due to space restrictions, the number of visitors is no more than two people at a time. One visitor is allowed until preoperative admission is completed. Minors should not accompany patients.
Visitation Guidelines
- The scheduled hours for visiting hospital patients are 8 AM to 8 PM daily.
- Visitors for isolated patients must wear appropriate PPE.
- Visitors may bring in food during their visit and deliver directly to the patient.
- Some inpatient units are restricting flowers at this time. If your loved one is a patient at Valley, please inquire with the unit staff before delivering flowers. Visitors of patients in the Critical Care Unit are not permitted to bring flowers or balloons. Latex balloons are not allowed in any unit on the hospital campus.
- Pets are not allowed in Valley facilities. Only service animals are allowed access to areas of VMC open to the public, except in spaces where the treatment of the patient or other patients would be compromised by the service animal’s presence. A service animal may accompany an individual into the waiting room of an ambulatory care area. A service animal will not be permitted into the treatment room of an ambulatory care area if the presence of the service animal compromises the treatment of a patient.
Respecting Visitation and Healthcare Decision-Making Rights
Valley caregivers respect the visitation and healthcare decision-making rights of all patients and their partners, children, and any others they may define as family.