Despite their best efforts, UW Medicine has not yet been able to reach fair and sustainable agreements with Aetna that ensure continued access to care and are in the best interests of patients. Effective June 1, 2025, UW Medicine’s contracts with Aetna for Medicare Advantage and Commercial services have expired and we are now out of network with Aetna. Learn more about what this means for you and what you should do next.
MyChart—Your Secure, Online Health Connection
What is MyChart?
MyChart connects you with your doctor and helps you manage your health information online, anytime.
- MyChart is free and secure
- Schedule an on demand urgent care video visit
- Schedule a primary or specialty care appointment at at most clinics after your first visit
- Send & receive messages with your care team
- Review current medications, test results, health issues & health history
- Renew prescriptions
- Receive requested medical records at no cost
- View upcoming and past appointments
- Receive & view your billing statements; pay your bills online; set up automatic payments; choose billing reminder preferences: text, email & phone
- Accessible from your personal computer or smart phone*
- Are you a parent or legal guardian? Use MyChart to manage your child or ward's health. New school year? Quickly access and print your child's vaccination records.
Click here to learn about how MyChart Bedside can help you get more involved in your care when you're admitted to the hospital.
Two-Step Verification
Starting May 3, if you have not already, you will be required to enter a verified phone number or email address to keep your MyChart account secure. Learn more.
Get your health information in your preferred language. Learn more here.
Obtenga su información de salud en el idioma de su preferencia. Aquí encontrará más información.
以您的首选语言获取您的健康信息。点击此处了解更多信息
Obtenha suas informações de saúde em seu idioma preferencial. Saiba mais aqui.
احصل على معلوماتك الصحية بلغتك المفضلة. تعرف على مزيد من المعلومات هنا
Valley Medical Center MyChart patients receive paperless billing: Billing statements will deliver directly into your MyChart account.When your online statement arrives, you’ll get a MyChart message that your bill is ready to view. You can even conveniently pay your bill online through MyChart.
Note: If you prefer to receive paper statements, you can change your preference to get statements in the mail on your MyChart Billing Summary page.
Need help with a mobile app? Contact mychartmobilesupport@epic.com.
VMC MyChart Help Desk Operator
Phone: 1-833-452-4278
Email: mychart@valleymed.org
Click the image below
to sign up today!
MyChart is available to established patients of a participating primary care or specialty care provider at Valley Medical Center.
MyChart 2-Way Texting is Here!
You can now confirm and cancel appointments with a simple text message. And if you have a credit/debit card on file in MyChart, you can pay bills by text, making it easier than ever.
Ready to opt-in?
- Text "START" to 36893
- Update preferences in MyChart
- Ask a patient access team member