Valley Medical Center is one of many healthcare systems and pharmacies that continue to be impacted by a vendor network disruption. We have regained the ability to process prescriptions at our pharmacy locations with a few exceptions. We continue to have limited ability to process copay assistance cards. Thank you for your patience as we continue to work to help as many people as we can until the issue is resolved.
Due to high levels of seasonal illness in our community, we strongly recommend wearing a mask in our hospital and clinics. See our patient visitor policy.
While the federal public health emergency has ended, COVID-19 is still present in our community and it is still our duty to protect our patients, visitors and staff from spreading illness. Some of our pandemic-era practices have changed, but many policies are still in place as we monitor the community spread of COVID-19. We ask that you respect and follow the rules intended to protect the members of our community most at risk of getting seriously ill.
Our commitment to keeping you, your loved ones and our staff safe and healthy has never been stronger as we have redefined our cleaning and safety standards above and beyond to maintain your trust. This list is by no means everything being done to protect you, our community and staff, but they are the things you've told us matter most to you and we want you to know what we’re doing for your protection as you continue to entrust us with your care.