Welcome to Valley Medical Center's Specialty Pharmacy
At Valley Medical Center our mission is caring for our community like family and we are honored to help you with your specialty pharmacy needs. Specialty pharmacies are different from retail pharmacies in many ways.
Our team understands that your medical needs may be complex and we know how to give you the personalized care you need at no additional cost. We partner with your medical provider and many insurance companies to give you the best care. Our specialty pharmacy services include:
We look forward to giving you the best service possible.
Before your care begins, a pharmacy staff member will explain your part of the cost that is not covered by your insurance or other third-party sources. This cost is called a co-pay. Your part of the cost may include but is not limited to: out-of-pocket costs such as deductibles, co-pays, co-insurance, and annual out of pocket limits. We will also inform you if there is a change in your insurance plan. If you have a co-payment, it must be paid at the time of shipping or pick-up. We accept Visa and MasterCard.
You may also submit concerns to the following:
VMC Specialty Pharmacy recognizes that patients have inherent rights. Patients who feel their rights have not been respected, or who have questions or concerns, should talk with the Supervisor for Specialty Pharmacy Services.
Patients and their families also have responsibilities while under the care of VMC Specialty Pharmacy to facilitate the provision of safe, high-quality health care for themselves and others. The following patient rights and responsibilities shall be provided to, and expected from, patients or legally authorized individuals. To view the complete document please visit Valleymed.org .
As a patient, or the patient’s representative, you have the right to:
As a patient, or the patient’s representative, you have the responsibility to: