Financial Assistance — Plain Language Summary

 

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Financial Assistance Policy — Plain Language Summary (Icon PDF)

 

Financial Assistance Offered

UW Medicine offers financial assistance, under its Financial Assistance Policy, to eligible patients unable to pay for emergency or other medically necessary care. Patients who choose UW Medicine benefit from our experience, expertise and the most advanced medical care available, all within one health system. “UW Medicine” includes Airlift Northwest, Harborview Medical Center (HMC), UW Medical Center (UWMC), UW Physicians (UWP), UW Neighborhood Clinics (UWNC), and Valley Medical Center (VMC).

Eligibility Requirements and Assistance Offered

Eligibility for financial assistance is based on multiple factors including the nature of the condition and care required, insurance coverage or other sources of payment, income, family size, assets, WA state residency and any special considerations the patient or physician would like to have considered.

Patients seeking financial assistance must comply with the Financial Assistance application process, including submitting one of the following documents, W-2 statement, current pay stubs, bank statements or last year’s income tax return as well as completing the application process for all available sources of assistance, including state subsidized care Medicaid.

How to Apply for Assistance

The patient or any person involved in the care of the patient, including a family member or provider, can express financial concerns at any point. The patient or responsible party will be encouraged to complete a financial assistance application. To qualify for financial assistance, an application can be submitted at any time prior to account receiving a court judgment.

Financial assistance is limited to medical care provided at a UW Medicine location by UW medical personnel. Expenses such as travel, food, lodging, and durable medical equipment are not covered under the Financial Assistance Policy.

Prescriptions may be covered if obtained through UW Medicine and filled at a UW Medicine pharmacy (if available). UW Medicine will uphold the confidentiality and dignity of each patient. Any information submitted for consideration of financial assistance will be treated as protected health information under the Health Insurance Portability and Accountability Act (HIPAA).

Where to Obtain Copies and Contact Information

UW Medicine Financial Assistance Policy, Financial Assistance Application, Plain Language Summary, and Billing & Collection Policies are available free of charge. These documents can be accessed on-line, by phone or in person. Documents are available online for downloading and printing at https://www.valleymed.org/financialassistance. You can request your copy by calling the location, listed below, where you are seeking care. Copies are also available at the Admissions and Emergency Departments of UW Medicine hospital locations.

 
Harborview Medical Center

Walk-In

Financial Counseling
325 9th Ave; Mail Stop 359758
Seattle, WA 98104-2499
206.744.3084
M-F 8 AM – 4:30 PM

UW Medical Center -
Montlake
 
 
Walk-In 

Financial Counseling
1959 NE Pacific Street
Mail Stop 356142
Seattle, WA 98105-9950
206.598.3806
M-F 8 AM – 4:30 PM

UW Medical Center -
Northwest


Walk-In 

Financial Counseling
1550 N 115th Street
Seattle, WA 98133-9733
206.744.3084
M-F 8 AM – 4:30 PM

Harborview Medical Center
| UW Medical Center

 Walk-In

 Patient Financial Services
10330 Meridian Ave N Ste 260
Seattle, WA 98133-9851
206.668.6440 or 1.877.364.6440
M-F 8 AM – 4:30 PM

Valley Medical Center

 
Walk-In

Patient Financial Services
3600 Lind Ave SW, Suite 110
Renton, WA 98057-4970
425.690.3578
Fax 425.690.9578
M-F 8 AM – 5 PM

UW Physicians & UW Neighborhood Clinics

Mailing
 
Patient Accounts & Inquiry 
P.O. Box 50095 
Seattle, WA 98145-5095
206.520.9300 or 1.855.520.9300
Fax 206.520.3200
M-F 9 AM – 5 PM

Harborview Medical Center
| UW Medical Center

 Mailing

Patient Financial Services
P.O. Box 95459
Seattle, WA 98145-2459
206.598.1950 or 1.877.780.1121
Fax 206.5989.2360
M-F 8 AM – 4:30 PM 

 

Valley Medical Center

Mailing

Patient Financial Services
P.O. Box 59148
Renton, WA 98058-9900
425.690.3578 Fax 425.690.9578
M-F 8 AM – 5 PM

Airlift Northwest

 Mailing 

Patient Financial Services
6505 Perimeter Road S., Ste 200
Seattle, WA 98108 
206.598.2912 Fax 206.521.1612
M-F 8 AM – 5 PM