UW Medicine’s contracts with Aetna for Medicare Advantage and Commercial services expire on May 31, 2025, unless renewed. We have not been able to reach a fair agreement with Aetna that is financially feasible. If an agreement cannot be reached, we will be out of network with Aetna, effective June 1, 2025. Learn more.

uwm-vmc-logo.024c223a

Financial Help & Options


As a public district hospital, Valley Medical Center is committed to providing the best care possible to every patient, regardless of ability to pay. Uncompensated care regularly accounts for more than 10 percent of our annual operating revenue. To ensure we help as many people as possible, individuals are qualified based on financial documentation and demonstrated need. (VMC's financial assistance program is limited to assistance with hospital facility bills.)

On This Page:

 

We recognize the significant financial burden medical expenses create for patients with limited or no healthcare coverage. We will not sell your medical debt to collection agencies and we will not deny non-emergency care if you hold medical debt. We will offer uninsured patients a similar discount to the discount taken by our contracted insurance carriers.

Uninsured patients may be eligible for a prompt pay discount for their outstanding balance. Please review our Uninsured & Prompt Pay Discount details.

Valley Medical Center also offers payment plan arrangements:
Short term (12 month or less) no interest payment plans are available through our Patient Financial Services department.  Please contact one of our representatives at 1.855-826.1540 or 425.690.3578, option 5 for assistance with setting up a payment plan.

Valley Medical and CarePayment are working together to help you pay your medical bills. If you need more than a year to pay, we have a way for you to make affordable monthly payments.

Helping you manage your medical expenses with CarePayment:
CarePayment helps patients to manage their medical bills by offering easy ways to make affordable monthly payments. Benefits of the program include:

  • Flexible payment plans with no interest (0.00% APR) and no hidden fees
  • Easy payment methods: online, phone, mail, and auto pay
  • Everyone is approved
  • No credit reporting

For more information, please visit the VMC CarePayment site or call 866.625.8532

Assistance with Clinic Bills

For more information on any of these options, please contact the Patient Financial Services Department at:

Patient Financial Services Department
Valley Medical Center
3600 Lind Ave SW, Suite 110
Renton, WA 98057

Hours: Monday – Friday
8:00 am to 5:00 pm PST
Tel: 1.855.826.1540 or
425.690.3578 option 5
Fax: 425.690.9578
Email: Customer Service

 

See also: