Wait Times

View ER & View Urgent Care

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In a critical or life-threatening medical emergency, don't drive: call 9-1-1

Urgent Care is not staffed to manage critical life-threatening medical emergencies.

Know where to go

When things are happening quickly, it can be difficult to know where to go. Here's a guide to help you decide: Urgent Care vs Emergency CareIcon PDF

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Average Wait Times

Emergency Room

ER Wait Times site currently under construction, we look forward to serving you.
How are ER wait times calculated?
The Emergency Department is an unpredictable environment that can change minute by minute. Patients arriving at our ER are triaged or evaluated for severity of injury. The most severe and life-threatening cases are treated first. Treatment begins when a patient is placed in a room. Wait times shown represent a rolling average of the previous 3 hours for all patients currently visiting our Emergency Department. Actual times may vary, depending upon severity of injury, time of day and staffing.

Time is of the Essence

Call 911 for these conditions:
  • Stroke: Sudden dizziness, numbness or paralysis, difficulty seeing or speaking, or loss of consciousness
  • Heart Attack: Chest pain with pressure sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting
  • Severe abdominal pain
  • Seizure

Average Wait Times Walk-In

Urgent Care

Walk-In Care

Urgent Care: M-F 8 AM to 8 PM and weekends 8 AM to 4 PM.

Upper Respiratory Infection Evaluation: Get in line at any Urgent Care location.

Just walk in or use the "GET IN LINE NOW" link below to save your place in line. You'll receive a text message alerting you when it's time to show up.

(For non-life-threatening conditions. In an emergency, dial 9-1-1.)

How Are Wait Times Calculated?
The posted wait time to see an urgent care provider is approximate and may vary. New patients arrive frequently and impact wait times depending on severity of illness or injury.

Telehealth Video Care

Want to learn more about how a telehealth video visit works? Click here

Ready to make a telehealth video appointment? Click here

* Special Hours of Operation & Closures

NOTICE August 2021: Incident at North Benson Plaza, North Benson Urgent Care temporarily closed for repairs.

Due to heavy patient volumes, we may sometimes close our patient registration early. If you plan to visit our clinic within 30 minutes of our normal closing time, please call ahead to ensure that we can see you.

Having trouble Getting in Line?
During occasional busy scheduling times, users who are attempting to schedule an appointment may get a message that scheduling is unavailable. We apologize for any inconvenience and suggest that you try again later.

Closed

Thanksgiving Day and Christmas Day.