Wait Times



In a critical or life-threatening medical emergency, don't drive: call 9-1-1

Urgent Care is not staffed to manage critical life-threatening medical emergencies.

Know where to go

When things are happening quickly, it can be difficult to know where to go. Here's a guide to help you decide: Quick Care vs. Urgent Care vs Emergency CareIcon PDF

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Average Wait Times

Emergency Room

ER Wait Times site currently under construction, we look forward to serving you.
How are ER wait times calculated?
The Emergency Department is an unpredictable environment that can change minute by minute. Patients arriving at our ER are triaged or evaluated for severity of injury. The most severe and life-threatening cases are treated first. Treatment begins when a patient is placed in a room. Wait times shown represent a rolling average of the previous 3 hours for all patients currently visiting our Emergency Department. Actual times may vary, depending upon severity of injury, time of day and staffing.

Time is of the Essence

Call 911 for these conditions:
  • Stroke: Sudden dizziness, numbness or paralysis, difficulty seeing or speaking, or loss of consciousness
  • Heart Attack: Chest pain with pressure sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting
  • Severe abdominal pain
  • Seizure

Average Wait Times Walk-In

Urgent Care

Quick Care

Walk-In Care

Urgent Care: M-F 8 AM to 8 PM and weekends 8 AM to 4 PM.

URI Clinics: M-F 8 AM to 8 PM and weekends 8 AM to 4 PM for
upper respiratory infection evaluation.

Quick Care: M-F 7 AM to 7 PM and weekends 8 AM to 4 PM.

Just walk in or use the "GET IN LINE NOW" link below to save your place in line. You'll receive a text message alerting you when it's time to show up.

Not feeling well? Virtual on-demand care available: make a telehealth appointment.

(For non-life-threatening conditions. In an emergency, dial 9-1-1.)

How Are Wait Times Calculated?
The posted wait time to see an urgent care provider is approximate and may vary. New patients arrive frequently and impact wait times depending on severity of illness or injury.


  • Covington South Upper Respiratory Infection (URI) Clinic

    All Urgent Care and Upper Respiratory Clinics will be closed on 11/26/2020 in observance of Thanksgiving Day. GET IN LINE HERE if you are experiencing any of the following symptoms: Cough, Shortness of breath, Fever over 100 degrees or more, Chills, Sore throat, Loss of smell or taste or Positive Coronavirus test in the last 10 days.
    Estimated Wait Time: Closed
    Directions

  • Covington South Urgent Care

    All Urgent Care and Upper Respiratory Clinics will be closed on 11/26/2020 in observance of Thanksgiving Day. If your symptoms do not match those listed under Covington South URI Clinic (above), get in line here.
    Estimated Wait Time: Closed
    Directions

  • Maple Valley Urgent Care

    Providers assisting at other locations.
    Estimated Wait Time: Temporarily closed
    Directions

  • North Benson (Renton) Upper Respiratory Infection (URI) Clinic

    All Urgent Care and Upper Respiratory Clinics will be closed on 11/26/2020 in observance of Thanksgiving Day. GET IN LINE HERE if you are experiencing any of the following symptoms: Cough, Shortness of breath, Fever over 100 degrees or more, Chills, Sore throat, Loss of smell or taste or Positive Coronavirus test in the last 10 days.
    Estimated Wait Time: Closed

  • North Benson (Renton) Urgent Care

    All Urgent Care and Upper Respiratory Clinics will be closed on 11/26/2020 in observance of Thanksgiving Day. If your symptoms do not match those listed under North Benson URI Clinic (above), get in line here.
    Estimated Wait Time: Closed
    Directions

  • Renton Landing Urgent Care

    All Urgent Care and Upper Respiratory Clinics will be closed on 11/26/2020 in observance of Thanksgiving Day. If your symptoms do not match those listed under North Benson URI Clinic (above), get in line here.
    Estimated Wait Time: Closed
    Directions

  • Kent Station Quick Care

    Providers assisting at other locations
    Estimated Wait Time: Temporarily closed
    Directions

* Special Hours of Operation & Closures

Due to heavy patient volumes, we may sometimes close our patient registration early. If you plan to visit our clinic within 30 minutes of our normal closing time, please call ahead to ensure that we can see you.

Having trouble Getting in Line?
During occasional busy scheduling times, users who are attempting to schedule an appointment may get a message that scheduling is unavailable. We apologize for any inconvenience and suggest that you try again later.

Closed

Thanksgiving Day and Christmas Day.